Delivery Information

Packaging

Orders will be shipped in plastic polybag packaging. Please recycle all of the packaging and keep packaging away from reach of children to prevent suffocation. We are not liable for any incidents caused by packaging, it is your responsibility to recycle and keep away from children.

Shipping information

As soon as your order is placed, you will immediately receive a confirmation email, subsequently a few days later, you will receive a follow up email consisting of your tracking information. The follow up email is typically sent when your order has been shipped.

The timeframe of your delivery starts when the order has been shipped. Orders are generally processed and dispatched within two business days.

UK Delivery: Orders are shipped by the following couriers Royal Mail, DHL, and Evri. We currently only ship within the United Kingdom. Shipping fees are calculated at the final stage during checkout based on weight and location.

On the rare occasion, if you do not receive your order within the allocated delivery timeframe or upon arrival your order is damaged, please contact us as soon as possible. The enquiry window for parcel arrival should be requested within 7 days from your allocated delivery date confirmed on your tracking. If your enquiry is not requested within this timeframe, we will not accept liability for any issues outside the allocated timescale.